We spend a lot of time in packhouses, and one thing I’ve learnt is that a good packhouse system isn’t just about replacing paper or spreadsheets with software.
It should help you run the packhouse better.
So, what would I look for?
- Traceability that is built in. You should be able to follow product from receiving, through packing and finished goods, all the way to dispatch, without having to piece the story together from different systems.
- Real-time visibility. What are we packing? What are our yields? Where is the waste? Are we on target? Good information is most valuable while you can still do something about it.
- A system that understands the operation. Packhouses have their own processes, terminology and challenges. The system should support the way the operation works rather than forcing the operation to work around generic software.
- Something that works on the floor. The best technology in the world is of little value if operators find it difficult to use. Simplicity matters.
- Integration. Scales, scanners, printers, labelling, accounting or ERP systems and other equipment should form part of one information flow, not separate islands.
- Scalability. You shouldn’t have to buy everything on day one. Start with what you need and make sure the system can grow as your operation grows.
- And finally, support and industry knowledge matter. During peak season, you need people who understand both the technology and the operational pressure you are under.
My view?
Don’t evaluate a packhouse system by the length of its feature list.
Evaluate it by how well it helps you run your packhouse.
Start small. Get the fundamentals right. Then scale.
